Repair 2: Minor repair

If you have a broken device that is more than one year old, please place an order for the repair using this repair category.

By placing the order online, you help us to have good contact information and know to expect the returned item.

Examples

Typical repairs in this category would be:

» A 2 year old button box with one malfunctioning button and no obvious physical damage,
» A 3 year old trackball on which the X axis works more smoothly than the Y axis,
» A FIU-004 with a broken rotary switch.

These are things we can fix with an hour or two of effort, and another half hour or so of testing and recalibrating where necessary.

Get a Spare?

If you order a spare along with this repair, we'll send you the spare ahead of the repair, and it will be discounted 15%. This is a great way to avoid downtime and save a bit, too.

FIU-004/5 Customers

If you're returning a broken handheld device for use with an FIU-004/5, you'll get a 20% discount if you return the interface unit along with it for testing. This will also mean that the key parts of the system will be tested together so you'll be able to expect the most reliable results.

Complete the Repair Form to email us the important information about the item being repaired.