Repair 2: Minor repair
If you have a broken response device that is more than one year old, please place an order for the repair using this repair category.
If you are unsure whether your device qualifies as a minor repair, please contact email@example.com before placing your order; in some cases, we may be able to troubleshoot with you and avoid the need for a repair.
Examples of typical minor repairs include:
- A response device with one or two malfunctioning buttons and no obvious physical damage,
- A trackball on which the X axis works more smoothly than the Y axis,
- An FIU-905 with a loose shaft encoder or faulty USB port.
Get a Spare?
If you order a spare along with this repair, we'll send you the spare ahead of the repair, and it will be discounted 15%, up to $150. This is a great way to avoid downtime and save a bit, too.
Online OnlyThis item is only available through online ordering and credit card payment. When placing the order online, you will be asked to add the serial number. Credit card orders will be charged within 30 days from placement.
Age LimitWe only provide repairs for products less than 10 years old. Please see Ordering Info.
After you place the order, please email firstname.lastname@example.org with brief problem description and include the order number.