- a handheld device, or
- an interface unit, or
- a removable bundle
Repair 3: Major repair
If you have a broken device that is more than one year old, and has been deemed by us to be a "major" out-of-warranty repair, please place an order for the repair using this repair category. If you are unsure the damage/ issue qualifies as "major", please contact: firstname.lastname@example.org
By placing the order online, you help us to have good contact information and know to expect the returned item.
Typical repairs in this category would be:
- A broken hand-held bundle
- A bi-manual response devices with broken fibers at the "Y"
These are things that require more than an hour or two of effort, and careful testing.
After you place the order, please email email@example.com with brief problem description and serial numbers