This part of the website contains a wide-variety of technical information for current and perspective customers.

New Customers

For new and prospective customers interested in our latest response devices.


900 Series Customers

For customers of the 900 series equipment documentation including setup and use, answers to frequently asked questions and how to handle problems and repairs.


FIU-005 Customers

For customers of the legacy FIU-005/004 interfaces including setup and use, how to handle repairs, and how to upgrade to the 900 series equipment.


Fall 2012 Support Bulletin

Click here for a PDF of the Spring 2012 Bulletin

Spring 2012 Support Bulletin

Click here for a PDF of the Spring 2012 Bulletin

Fall 2011 Support Bulletin

Click here for a PDF of the Fall 2011 Bulletin