Trainer Troubleshooting Guide

The trainer buttons should be pressed using a reasonable force. If you are occasionally missing button presses, please make sure you are using enough force each time a button is pressed.

If you have made sure of this first and are still experiencing any issues, there may be a few reasons leading to your missed button presses.

  • The button springs may have become weak over time and need to be replaced.
  • Your trainer parts may not be fitting well mechanically and adjustments should be made.

  • The most reliable solution to any of these issues is to send your device to us for repair. Generally, a repair takes about one week to complete, test and ship. If you have questions regarding any trainer issues, please feel free to contact