Ordering Information

Online Purchases

You may purchase our products online using a credit card, or with a purchase order. If you have any difficulty using our online ordering system please let us know about it so we can help you.

Purchase Orders

We accept purchase orders for orders greater than $250.00. We do not accept Purchase Orders with payment terms longer than 30 days.

Payments

For purchases of $250.00 or less, we require orders to be placed online using a credit card. We accept Visa, Mastercard, or American Express. We do not take credit card information over the telephone.

Credit card payment will be finalized within 30 days of the purchase date.

 

For purchases placed using a purchase order, we accept payments in US dollars by US bank check, bank transfer, or credit card.   Our payment terms are Net 30. 

Custom or Special Items

Please contact us by phone or email to discuss pricing, lead time, and technical aspects of custom devices.

See fORP Ordering for more information on how to order a complete system.

 

Shipping

For Domestic shipping, UPS is the preferred carrier.  We cannot ship using Fed Ex. 

For international shipping, DHL is the preferred carrier.  We cannot use Fed Ex or TNT.  All taxes, duties, import fees are to be paid by customer directly to shipper.



Choosing overnight or 2-day shipping does not guarantee immediate order fulfillment. Please contact us if you are under any time constraints, and we will do everything possible to expedite your order.