Our products are under warranty for one year from any manufacturing defect. During this this time we will repair any problem free of charge as a RP-1.  Damage caused by unusually rough handling or negligence, which is outside the warranty, will be repaired at a reduced charge.

After one year we will repair malfunctioning equipment for a fixed charge either as a RP-2 or a RP-3

See Repairs and Upgrade for more information about orderng repairs.

Repair Shipping Costs

We expect you to pay the cost of returning items to us for repair or exchange. During the warranty period, we will pay for the return shipment to you. Following the warranty period, the cost of shipping the items back to you will be added to the total charge.

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